Sync RingCentral Conversations to Dropbox Automatically
Seamlessly connect RingCentral with Dropbox to automatically capture, transcribe, and store all your calls. Never lose track of important conversations again.
Set Up in Minutes, Not Hours
Get your RingCentral and Dropbox integration running quickly with our simple 3-step process
Connect RingCentral
Link your RingCentral account using JWT to enable call capture from all devices.
Connect Dropbox
Authenticate your Dropbox account using OAuth 2.0. Setup takes 2 minutes.
Start Logging Automatically
Every RingCentral call automatically creates a detailed record in Dropbox with transcripts, recordings, and smart contact matching.
How RingCentral and Dropbox Work Together
Call Connector creates a seamless bridge between RingCentral and Dropbox, turning every communication into organized, searchable data.
Automatic Call Logging
When a call or text message ends on RingCentral, Call Connector immediately gets to work. It looks up the phone number in your Dropbox contacts and creates a File with complete metadata: duration, timestamp, direction, and participants.
Recording & Transcripts
Recording a call in RingCentral? The recording and AI-generated transcript (optimized for legal terminology) (optimized for medical terminology) are automatically attached. No manual uploads, no copy-paste—everything flows automatically.
Smart Matter Linking
Calls are automatically associated with the relevant matter based on the contact. Everything stays organized without you lifting a finger.
What's Included
Recording Storage
AI Transcripts
Matter Association
Legal Transcription
Medical Transcription
Available on Way Better+ Plan
This integration requires the Way Better plan or higher. Both RingCentral and Dropbox must have active accounts.
Why RingCentral + Dropbox?
The Problem
Teams using RingCentral for communication need every call documented in Dropbox, but manual logging is time-consuming and inconsistent. Important details get lost, follow-ups are missed, and your team spends valuable time on data entry instead of their core work.
The Solution
Call Connector automatically captures every RingCentral call and creates a File in Dropbox with complete details: participants, duration, timestamp, and direction. When you record calls in RingCentral, you also get AI-powered transcripts tuned for legal terminology tuned for medical terminology—searchable and ready for review. If the contact has an associated matter, everything links automatically.
The Result
Your team stays focused on their work while RingCentral calls automatically flow into Dropbox. Complete communication history, zero manual entry, and the peace of mind that nothing falls through the cracks.
Everything Captured Automatically
Complete details from every RingCentral communication, automatically organized in Dropbox
Every inbound and outbound call from any RingCentral device or extension
Complete call metadata: duration, participants, timestamps, direction
AI transcriptions with speaker labels (only for manually recorded calls)
Call recordings and playback links (only for manually recorded calls)
AI summaries highlighting key points (only for manually recorded calls of sufficient length)
SMS and MMS messages with full conversation threads
Call recordings stored as MP3 files in organized folder structure
Full transcripts saved as searchable TXT files alongside recordings
Automatic folder creation: Year → Month → Date_CallID
Each call gets its own folder with recording.mp3 and transcript.txt
File names include date, time, and contact name for easy identification
Complete chronological archive of all client communications
See It In Action
Real examples of RingCentral and Dropbox working together with Call Connector
Dropbox: Calls are organized chronologically in dedicated folders: Year → Month → Date_CallID
Dropbox: Each call folder contains recording.mp3 and transcript.txt with descriptive filenames
Dropbox: Dropbox as it appears in Connect dashboard after being connected
Dropbox: All Call Connector files will be nested in the root Apps folder
Dropbox: In the Apps folder, you will find the ion8 Call Connector folder, containing all organized sub-folders with recordings and transcripts
Dropbox: Within the ion8 Call Connector folder, sub-folders are organized by year
Dropbox: Within each individual call folder, you will find the recording and transcript for that call.
RingCentral: Sign into RingCentral, and then go to your developer settings to create a JWT for Call Connector.
RingCentral: Reveal the JWT by clicking on “Click to see”. Copy and paste it into the authorization screen in Connect.
RingCentral: Paste your JWT credentials in the Call Connector configuration dashboard to connect RingCentral
RingCentral: Tap the Record button during calls to enable AI transcriptions and summaries
Frequently Asked Questions
Common questions about connecting RingCentral with Dropbox
Connect to Dropbox from other communication platforms
Receive call logs from RingCentral in other systems
