Unite Microsoft Teams Calls with HubSpot Records
Turn every Microsoft Teams conversation into actionable HubSpot data. Automatically log calls, transcribe conversations, and update your HubSpot records in real-time.
Set Up in Minutes, Not Hours
Get your Microsoft Teams and HubSpot integration running quickly with our simple 3-step process
Connect Microsoft Teams
Link your Microsoft Teams account using OAuth 2.0 (Microsoft Identity) to enable call capture from all devices.
Connect HubSpot
Authenticate your HubSpot account using OAuth 2.0. Setup takes 5 minutes.
Start Logging Automatically
Every Microsoft Teams call automatically creates a detailed record in HubSpot with transcripts, recordings, and smart contact matching.
How Microsoft Teams and HubSpot Work Together
Call Connector creates a seamless bridge between Microsoft Teams and HubSpot, turning every communication into organized, searchable data.
Automatic Call Logging
When a call ends on Microsoft Teams, Call Connector immediately gets to work. It looks up the phone number in your HubSpot contacts and creates a Call Record with complete metadata: duration, timestamp, direction, and participants.
Recording & Transcripts
Recording a call in Microsoft Teams? The recording and AI-generated transcript are automatically attached. No manual uploads, no copy-paste—everything flows automatically.
Smart Matter Linking
Calls are automatically associated with the relevant matter based on the contact. Everything stays organized without you lifting a finger.
What's Included
Call Logging
SMS Logging
Fax Logging
Recording Storage
AI Transcripts
Matter Association
Available on Enterprise+ Plan
This integration requires the Enterprise plan or higher. Both Microsoft Teams and HubSpot must have active accounts.
Why Microsoft Teams + HubSpot?
The Problem
Sales teams live on the phone, but when Microsoft Teams calls aren't logged to HubSpot, deals slip through the cracks. Reps waste time manually updating CRM records instead of selling, and managers lack visibility into customer conversations and pipeline health.
The Solution
Call Connector automatically captures every Microsoft Teams call and creates a Call Record in HubSpot with complete details: participants, duration, timestamp, and direction. When you record calls in Microsoft Teams, you also get AI-powered transcripts—searchable and ready for review. If the contact has an associated matter, everything links automatically.
The Result
Sales reps stay focused on selling while every Microsoft Teams conversation automatically updates HubSpot. Managers get complete visibility into customer interactions. No missed follow-ups, no lost deals, no manual logging—just automatic, accurate pipeline data.
Everything Captured Automatically
Complete details from every Microsoft Teams communication, automatically organized in HubSpot
Every Microsoft Teams meeting with external attendees automatically recorded
Meeting duration, timestamp, and participant list captured
AI-powered transcriptions with speaker identification
Full meeting recordings stored in connected cloud storage
Recordings and transcripts logged to destination CRM/practice management system
Manual bot invitation available for ad-hoc meetings
Every call logged as a Call record with full details
Call duration, timestamp, direction, and participants automatically captured
AI-powered transcriptions embedded in call details
Recording links included for instant playback (shows as 'not recorded' in HubSpot UI)
SMS messages logged as Communications in the SMS category
Faxes logged as Notes associated with the contact
See It In Action
Real examples of Microsoft Teams and HubSpot working together with Call Connector
HubSpot: Calls appear as Call records with duration and timestamp details
HubSpot: Click to view full call details including transcripts and recording links
HubSpot: SMS messages appear as Communications in the SMS category
HubSpot: SMS are logged as Notes on the contact for complete communication history
HubSpot: Fax logged as a Note in HubSpot.
Microsoft Teams: AI-powered transcripts identify speakers and capture full conversation
Microsoft Teams: The recall.ai bot appears as a participant in your video meetings
Frequently Asked Questions
Common questions about connecting Microsoft Teams with HubSpot
Connect to HubSpot from other communication platforms
Receive call logs from Microsoft Teams in other systems
