Set Up in Minutes, Not Hours
Get your Dialpad and Lawmatics integration running quickly with our simple 3-step process
Connect Dialpad
Link your Dialpad account using OAuth 2.0 to enable call capture from all devices.
Connect Lawmatics
Authenticate your Lawmatics account using OAuth 2.0. Setup takes 10 minutes.
Start Logging Automatically
Every Dialpad call automatically creates a detailed record in Lawmatics with transcripts, recordings, and smart contact matching.
How Dialpad and Lawmatics Work Together
Call Connector creates a seamless bridge between Dialpad and Lawmatics, turning every communication into organized, searchable data.
Automatic Call Logging
When a call or text message ends on Dialpad, Call Connector immediately gets to work. It looks up the phone number in your Lawmatics contacts and creates a detailed Note with complete metadata: duration, timestamp, direction, and participants.
Recording & Transcripts
Recording a call in Dialpad? The recording and AI-generated transcript (optimized for legal terminology) are automatically attached. No manual uploads, no copy-paste—everything flows automatically.
Smart Matter Linking
Calls are automatically associated with the relevant matter based on the contact. Everything stays organized without you lifting a finger.
SMS Integration
Text messages from Dialpad become records in Lawmatics too, preserving complete conversation threads alongside your call history.
What's Included
Call Logging
SMS Logging
Fax Logging
Recording Storage
AI Transcripts
Matter Association
Legal Transcription
Available on Way Better+ Plan
This integration requires the Way Better plan or higher. Both Dialpad and Lawmatics must have active accounts.
Why Dialpad + Lawmatics?
The Problem
Sales teams live on the phone, but when Dialpad calls aren't logged to Lawmatics, deals slip through the cracks. Reps waste time manually updating CRM records instead of selling, and managers lack visibility into customer conversations and pipeline health.
The Solution
Call Connector automatically captures every Dialpad call and creates a Note in Lawmatics with complete details: participants, duration, timestamp, and direction. When you record calls in Dialpad, you also get AI-powered transcripts tuned for legal terminology—searchable and ready for review. If the contact has an associated matter, everything links automatically. Dialpad text messages become records too, preserving complete conversation threads.
The Result
Sales reps stay focused on selling while every Dialpad conversation automatically updates Lawmatics. Managers get complete visibility into customer interactions. No missed follow-ups, no lost deals, no manual logging—just automatic, accurate pipeline data.
Everything Captured Automatically
Complete details from every Dialpad communication, automatically organized in Lawmatics
Every call captured with full details and participants
Call duration, timestamp, and direction automatically recorded
AI-powered transcriptions from Dialpad's built-in transcription
Call recordings captured and stored in connected cloud storage
SMS and MMS messages captured with full content
Fax support NOT available (coming 2025)
Calls logged as Notes on Matter (single matter) or Contact (multiple matters)
Call duration, timestamp, direction, and participants automatically captured
AI-powered legal transcriptions embedded in Note (Way Better plan and above)
Recording links included for instant playback
SMS messages logged as Notes with same intelligent routing
Faxes stored as Files on the Contact record
See It In Action
Real examples of Dialpad and Lawmatics working together with Call Connector
Lawmatics: Calls appear as Notes on the Contact when multiple matters exist
Lawmatics: SMS messages also appear as Notes with full message content
Lawmatics: Faxes are stored in the Files tab of the Contact record
Lawmatics: Click to view full fax file details and download options
Dialpad: Sign in with Company Admin account to authorize Call Connector
Dialpad: Dialpad admin settings sidebar
Dialpad: Calls from Dialpad include AI-powered transcriptions and recordings
Dialpad: Enable AI transcription and summarization in Dialpad settings
Frequently Asked Questions
Common questions about connecting Dialpad with Lawmatics
